Do you think online reviews don’t impact your business? Well, you are heading in the wrong direction. About 92% of the users read online reviews. That means it might be time to update your Yelp, Zomato, or Google My Business profile.
Positive reviews have an amazing impact. 90% of the users are more likely to visit a business after reading a positive review about it. Plus, a 1-star increase in rating on these platforms can bring up revenue by as much as 5%. So encourage your customers to leave feedback online. Be prompt to respond to the reviews and the customers will love you.